Dealing with defective merchandise

You purchase a product online and it turns out to be defective. Are you entitled to a refund? Not necessarily.If the product is covered by a full warranty, the warrantor, which in most cases is the manufacturer and not the merchant, has the obligation to repair, replace, or refund. Initially, the option to do one or the other is up to the warrantor.If the product is fundamentally defective, namely it cannot be repaired after a reasonable number of attempts, you may have the choice of either a replacement or refund.

You do not have the right to force the warrantor to give you a refund if the warrantor is willing to provide a defect-free replacement.If the warrantor chooses to replace the defective product, it must pay any cost to remove and reinstall a product. This can be useful when the product happens to be flooring, for example. If the warrantor replaces a component part, the replacement and installation must be provided free of charge and within a reasonable period of time.

Choosing Vinyl Flooring In Marlton.However, if the warrantor can neither repair nor replace a defective product, the warrantor's only remaining option is to refund the purchase price.There is a wide range of domestic laminate floors on offer in the Christmas Sale this week with some products available for as little as $6.38 per square metre. The sale ends at midnight on 22ndDecember so customers who wish to benefit from the even lower sales are urged to visit the site today.